Kanice Ng

Kanice Ng, Senior Audit Manager at PKF Hong Kong Limited on the opportunities of her role and her experience using technology to streamline the audit process

What are the biggest lessons in your career so far?

I’ve learned several key lessons. Firstly, the importance of adaptability. Navigating diverse engagements and clients requires a flexible approach. Staying ahead means continuously updating my skills and being open to new ways of working. Secondly, attention to detail is crucial. In auditing, even the smallest oversight can have significant consequences. Thirdly, building strong professional and high quality relationships is invaluable. Whether it’s with team members or clients, fostering trust and effective communication can make all the difference. Finally, continuous learning and technical development are key to staying relevant and providing the best service.

What do you love most about specializing in audit?

The dynamic interaction it offers. Engaging with individuals from diverse backgrounds and industries provides me with unique learning opportunities and insights into various business operations. Each new engagement or client, from gaining an in-depth understanding of their business and helping solve their problems with my professional knowledge, makes every day feel fresh and challenging. The critical thinking and business acumen required in auditing are intellectually stimulating and rewarding.

How do you think SMPs can maximize the potential of their SME clients?

Firstly, they can provide tailored advisory services, focusing on the unique needs of each SME, such as financial planning, risk management and strategic growth guidance. Leveraging technology is another critical aspect. SMPs can assist SMEs in adopting the latest technology and digital tools to enhance operational efficiency and competitiveness. Also, SMPs can help ensure regulatory compliance, helping SMEs avoid costly penalties and promote sustainable business practices. Lastly, offering training on the latest developments, such as tax regulations or accounting standards to SME employees can improve productivity and innovation within the business. By empowering SMEs with these tools and resources, SMPs can significantly boost their clients’ resilience and potential for success.

Have you taken steps to adopt technology for handling the audit process?

Yes, we have adopted technology and audit management software to streamline the audit process. Incorporating data analytics has substantially improved the precision and efficiency of our audits. For example, when I was a junior, I would spend considerable time manually reading through pages of contracts and agreements. Now, with AI-driven tools, this task is completed in minutes. The benefits of adopting technology include enhanced accuracy and the ability to handle larger volumes of data more effectively. Additionally, these tools provide deeper insights and better risk assessments, ultimately leading to higher quality audits.

In what ways has your CPA qualification and training helped you in your career?

They have been instrumental in shaping my career. The education has helped me to build trust with my partners and clients, who rely on my expertise and professional judgement. The continuing professional development required ensures I stay up to date with the latest industry trends and standards development which are not only necessary for providing professional services to our clients but also to coach and mentor our staff.

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